Dear Telekom, You’re Just a Cable
I’ve borrowed this headline from Timo Hetzel (Bits und So / Undsoversum / Blog) because I find it so fitting. Many so-called providers still haven’t understood that at the end of the day, they are nothing more than a cable. A copper cable, a fiber optic cable, or a wireless connection — but still just a cable. They connect us with one another, through telephone lines or the internet. But for years, these providers have been trying to be more than just the pipe through which the bits flow. They want to upsell us with “value-added services.” Sometimes with a bit of…